Frequently Asked
Questions

Purchasing a new battery from the dealer is a good option if you don't mind spending $3K–$6K and having the vehicle towed to them. New batteries only come with a 12-month warranty. Battery Repair Experts comes to you for about 1/3rd the cost and we offer you the option of up to a 5-year warranty.

We only use modules that have gone through our “State of the Art” system that revitalizes them up to 90% capacity level of when your vehicle's battery was brand new. This is a very expensive and precise process that gives you the assurance your vehicle is in tip-top shape when we hand you your keys. The “other guys” are simply putting a “band-aid” on your issue by using used modules. We also use upgraded Bus Bars that have been nickel plated so they don't corrode in the future. The other guys don't spend the money to do this.

There is a reason most qualified auto mechanics do not work on hybrid batteries — these batteries contain very high voltage and could result in significant injury or death. We strongly discourage anyone who is not a trained professional from attempting this.

We take great pleasure in getting you back on the road in 48–72 hours or less from the time you first reach out to us. Simply fill out our appointment request form or call us at 1-844-227-9679 and one of our team members will get back to you to schedule.

We cover the states of Florida, Georgia, South Carolina, North Carolina, Alabama, and Tennessee. If you are anywhere in these states, we've got you covered.

Typically we are done within 2 hours or less.

We accept all major credit cards, AfterPay, EasyPay Finance, and cash.

Yes! We offer AfterPay and EasyPay financing. Contact us for details.

Yes! Currently we can assist in both Spanish and English.

We have been in the business of repairing hybrid batteries since 2012. We stand behind our work and work very hard to keep our customers happy — we are not a fly-by-night operation.