Last updated: August 23, 2026
Battery Repair Experts (8135 N Orange Blossom Trl, Orlando, FL 32810) operates batteryrepairexperts.com. This policy explains what we collect, why, and what you can do about it.
Information we collect
- Information you give us – name, phone number, email address, service address, vehicle year/make/model, and the details you type into an appointment or warranty form.
- Order information – what you bought, when, and the billing details needed to process payment. Card numbers are handled by our payment processor; we do not store full card numbers on our servers.
- Automatic information – IP address, browser and device type, pages viewed, and referring source, collected through cookies and similar technologies.
How we use it
- To confirm your vehicle, schedule your installation and complete the work.
- To take payment and issue refunds.
- To service warranty claims – we keep installation records so you do not have to produce a receipt.
- To send order and appointment updates by email or SMS.
- To measure and improve our advertising and our website.
- To meet legal, tax and accounting obligations.
Who we share it with
We do not sell your personal information. We share it only with providers who help us run the business, and only as needed: our payment processor, our financing partners (AfterPay, EasyPay) when you choose financing, our email and SMS providers, our website host, and analytics and advertising services including Google Analytics and Google Ads. We also disclose information where the law requires it.
Cookies and advertising
We use cookies to keep your cart working, to measure site traffic (Google Analytics) and to measure advertising performance (Google Ads). You can block or delete cookies in your browser; parts of the checkout may stop working if you do. You can opt out of personalized Google advertising at myadcenter.google.com.
SMS and calls
If you give us your phone number we may text or call you about your appointment, your order or a warranty claim. Message and data rates may apply. Reply STOP to any text to opt out of further messages; we will still be able to reach you by phone about an active appointment.
How long we keep it
Order and installation records are kept for at least the length of the warranty on that installation, plus the period required by tax and accounting rules. Marketing contact details are kept until you ask us to remove them.
Your choices
You may ask us to access, correct or delete the personal information we hold about you, or to stop marketing to you. Write to 844-227-9679 or the mailing address above and we will respond within 30 days. Florida and other state residents may have additional rights under state law; we apply these choices to everyone regardless of where you live.
Children
This site is not directed to children under 13 and we do not knowingly collect their information.
Security
The site runs over HTTPS and payment data is handled by PCI-compliant processors. No system is perfectly secure, but we take reasonable measures to protect what we hold.
Changes
If we change this policy we will update the date at the top of this page.
Contact
Phone / text: 844-227-9679
Address: 8135 N Orange Blossom Trl, Orlando, FL 32810